Costumes from some designers can be custom ordered. Please allow eight weeks for delivery. If there are no other custom orders to ship with your order you may be charged an additional shipping fee (you will be advised of this beforehand).
How are costumes measured?
Ribcage = where you would place the bottom of the bra just under the breasts
High hip = where you want the top of the belt to sit
Low hip = the widest part around your booty
Bra cup measurements are measured through the deepest part of the cup. Please note that this might not be the widest part of the cup if the cup is scalloped, off center, etc. Bras with significant padding also have the exterior measurements given so you'll know what the size might be with the padding removed.
Why don't you give cup sizes in addition to/instead of inch measurements?
Cup sizes change with band size, so a 34C will hold approximately the same amount of mass as a 38A. With the bra bands being flexible in length due to moving hooks or having been made with elastic, it's far more accurate to give cup measurements in inches rather than letters.
Where are your costumes from?
All costumes are hand selected in Cairo. Some of the circle skirts and practice wear are made in the United States.
Which designers do you carry?
In most cases you can tell the designer by the stock number.
MM - Mamdouh Morise
HM - Hanan Mahmound
PE - Pharaonix of Egypt
AZ - Aziz
Y - Yasser
Do you have a layaway plan?
Costumes may be put into layaway with a 25% deposit. You will be billed equal installments for the next three months, and the last billing will have a shipping charge added to it. Failure to make timely payments or lack of communication may result in Neenee's cancelling the layaway and losing all money paid up to that point.
Do you ship internationally?
Yes, but we reserve the right not to ship to some countries or regions. International shipping charges will be calculated and billed separately. Any taxes or tariffs on incoming merchandise are the customer's responsibility. Neenee's will not be responsible for late packages due to being held up in another county's customs.
When will my order be shipped?
We'll do our best to ship orders within two business days. Express shipping is available for an additional fee; please let us know in the comment box what you need and we'll let you know the extra amount due.
What is your return policy?
Returns must be made within seven days, but please contact us before doing so. Costumes can be returned only if they have not been worn. If we suspect a costume has been worn we will return it to you, and no refund will be issued. Music and video will be accepted for return only if unopened. Defective discs will be exchanged for same title only. Neenee's will not pay for return shipping, and any refund will be for product cost only (shipping will not be refunded).
Who has access to my personal information?
Neenee's will never sell or distribute your information to any other company. Ever. We don't like having our data passed along to third parties, so we won't do it to you.